Order & Payment
Order
Normally your order will have to be placed between 4 - 6 weeks prior the event.
This time may vary according to how complex is your cake design and also to
how busy is the period. However, short notice events can usually be accommodated.
For your piece of mind and to avoid any disappointment we
advise to place your order as early as possible.
Cake Design Agreement
All of your contact, cake design (including
photo), delivery and payment details, will be included for your
reference and approval on our Cake Design Agreement Form. Once
you receive this form you will need to check, sign and return it
to us. Every single order carried out is strictly based on such agreement. Deposit
After you send your signed Cake Design Agreement
Form you will need to place a 25% deposit to secure your position.
The remaining 75% will need to be paid at least 3 days prior delivery.
In case of a short notice order (up
to 14 days prior event) a non refundable 80% deposit will need to be placed.
The remaining 20% will need to be paid at least 3 days prior delivery. Cancellation
If you decide to cancel your order, your
deposit will be fully refunded only if you cancel within 7 days
from the date the order was placed. After this time the deposit
will not be refunded. For short notice orders (up to 14 days prior
to event) the deposit is non refundable in case of cancellation. Payment
For your convenience we accept the following
methods of payment:
-Money Order
-Bank Cheque
-Direct
Deposit
-Credit Card (Visa or Mastercard only).
PLEASE NOTE:
When paying via Direct Deposit, please include your full name
or order number that is located on the top right of your "Cake
Design Agreement Form".
For money order and bank cheque final payments sent
via post, please send a few days prior final payment deadline
(3 days prior delivery). Please consider that Australia Post is
closed during public holidays and long weekends.
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