Order

Order

Normally your order will have to be placed between 4 weeks prior to your event.
This time may vary during peak seasons, especially during summer. However, short notice events can usually be accommodated, depending on position availability. For your piece of mind and to avoid any disappointment we advise to place your order as early as possible.

Cake Design Agreement

All of your contact, cake design (including photo or sketch), delivery and payment details, will be included for your reference and approval on our Cake Design Agreement Form. Once you receive this form you will need to check, sign and return it to us. Every single order carried out is strictly based on such agreement

Deposit & Final Payment

After you send your signed Cake Design Agreement Form you will need to place a 25% deposit to secure your position. The remaining 75% will need to be paid at least 7 days prior to delivery.

In case of a short notice order (up to 14 days prior the event) a non refundable full payment will need to be made.

Cancellation

If you decide to cancel your order, your deposit will be fully refunded only if you cancel within 7 days from the date the order was placed. After this time the deposit will not be refunded. For short notice orders (up to 14 days prior to event) the full payment is non refundable in the event of a cancellation. For further information, please view our full "Terms and Conditions"

Payment Methods

For your convenience we accept the following methods of payment:

Please Note:
When paying via Direct Deposit or Electronic Funds Transfer, please make sure to include the reference number provided upon receiving your "Cake Design Agreement Form".

For final payments via EFT (Electronic Funds Transfer) we recommend that payments are made a few days prior the final payment deadline (7 days prior delivery), as payment can take up to 48 hours to clear into our account.